Delivery Policy

Orders below €25.00 on fresh produce will incur a €5 delivery charge. The delivery charge is added on to the invoice automatically at checkout.

Christmas orders (orders containing Christmas Hampers & Gifts) costing €50.00 and over will be delivered free of charge.

Christmas hamper orders exceeding €500 qualify for an exclusive discount! Please note that these specific orders cannot be processed through our online shop. To place your order, kindly email us at info@diarilbniet.com.

Orders made received by us on or before the 22nd of December are guaranteed a pre-Christmas delivery. Last day of delivery is the 24th December and orders placed after the 22nd December need to be picked up from Diar il-Bniet Naxxar.

Frozen Goods are only available for pick-up from our Fresh Produce Shop in Naxxar.

Although the utmost care is taken to ensure the safe delivery of your order in the best possible condition, the delicate nature of the produce means that it can sometimes sustain minor damage during its journey. Our delivery team are happy to wait with you while you check your order upon receipt.

If you find out that we supplied you with an unwanted item, please do not hesitate to contact us on freshproduce@diarilbniet.com or by phone on +356 27955098.

As much as we can, we try to minimize our carbon footprint by grouping our delivery routes. We only deliver to the front door, so please ensure that the delivery details provided are correct. Kindly refer to our locality schedule, and should you be out during the provided delivery times, please let us know with whom the order can be left with including their contact details, within the comments section at checkout.

Although we take every measure to ensure the best possible condition of your order, unfortunately we cannot accept responsibility for any indirect damage to the products, or loss incurred from circumstances that do not allow us to deliver. This does not affect your statutory rights.